Returns & Cancellations
We will replace or refund you for any bottle of wine that is damaged or flawed. We ask the customer to send us an e-mail describing their bottle of wine and the damages or flaws as well as your order number. By law, we cannot accept returns of alcoholic beverages. We are also unable to accept return of wine that is ordered in error.
Please send an email to firstname.lastname@example.org to arrange for a replacement bottle or potential refund.
Note: Multiple attempts will be made to delivery each shipment. If a delivery company is unsuccessful in making a delivery based on a customer not being available to receive a package, incorrect shipping information provided to Uncorked Ventures, or any other reason except an error by the shipping company or Uncorked Ventures, an additional shipping charge will apply.