Customer Satisfaction Policy

Your satisfaction is very important to us. If you have any problems with your order please contact us immediately. We offer a 100% customer satisfaction guarantee.

If a wine shipment has been damaged in transit please contact us for a replacement. Please do not attempt to ship wine back to us.

If you wish to cancel your membership please either contact us or login to your account. Please note that an order in process cannot be cancelled and your membership will be cancelled before the following months shipment.